Sapien.HRMS Edition |
Sapien.HCM Edition |
Sapien Platform |
Sapien.NET |
HRCharter |
Sapien.HRO |
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Power/Super User Support:
Sapien offers outsource personal to replace customer internal HRIT resources required for internal support and advanced usage. This is especially useful in situation in which customers have made a decision to outsource all HR functions beyond technology. Common tasks including but not limited to adding users/roles, changing security, form painting, ad-hoc reports, workflow setup and maintenance, etc. can be completely outsourced to Sapien’s knowledgeable staff.
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Benefits Administration:
Sapien provides comprehensive HRO services including Benefits Administration. Sapien Benefits Administration Services provide a cost-effective solution to the financial and administrative burden of processing your benefits internally. Sapien also provides a robust Self-Service interface that allows employees the opportunity to view and select benefits options that are applicable to them.
Sapien’s Benefits Administration services include:
- Employee benefits processing based on your company’s plan design and eligibility requirements.
- Open Enrollment coordination including direct communication of plan details, documents and materials.
- Vendor interface with benefits providers
- Electronic employee benefits file maintenance
- Monthly audit and reconciliation of insurance/benefits invoices.
- Customized Benefits Support Center via phone or email, available in multiple time zones to support employees in understanding their benefits options, dealing with qualifying events and more!
- Providing current reporting and metrics leveraging our robust web-based HRIS system.
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Data and Transaction Support:
Sapien can provide comprehensive data entry service with trained Sapien staff for all of your data changes worldwide including but not limited to on-boarding, global eligibility changes, keying in individual transactions, self-service changes, etc. If your company prefers the total HRO package and limited burden on your users within the actual system technology, allow Sapien to outsource that component for you.
Auditing and Compliance Support:
Sapien’s HRMS and HCM platform already provides a robust document management capability. Leveraging on the technology, Sapien can be the single source for archiving, time, date, and effective date stamping, all your critical documents for eligibility, resumes, performance reviews, including paper based archiving and electronic scanning of documents and archiving electronically. Our native auditing feature can be turned on and reconciled against compliance related subjects and reporting.
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