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Sapien Named Finalist in 3rd Annual Stevie Awards for Customer Service
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Monday, January 19, 2009
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Innovative Customer Service Solution Supports Sapien Software Clients on Global Basis
Morristown, NJ—January 19, 2009—Sapien LLC, the on-demand HR services company that combines transactional and strategic HR in one global solution and that is emerging as the leader in the global evolution of HR solutions, today announced that it has been named a Finalist in the 2009 Stevie Awards for Sales & Customer Service. Acknowledged for redefining customer service in human resources, Sapien’s recent honor comes only months after being recognized with three International Business Awards including Most Innovative Company in North America. Winners will be announced at an awards gala in Las Vegas on Monday, February 9, 2009.
According to Sapien Senior VP – Sales, James Boyko, being recognized for excellence and innovation in customer service is particularly gratifying because Sapien isn’t just an off-the-rack integrated HR solution. “Long after the sale has been made, we take pride in maintaining a healthy relationship with our clients,” said Boyko. He added, “There is no better proof of our commitment to our clients than the ability to offer them one of the best customer service organizations in the industry.”
Boasting a multi-lingual staff that possesses the knowledge of HR Generalists and the technological depth of IT professionals, the Sapien customer service team is well-trained to handle everything from power user questions on process to new employee onboarding/offboarding, background checking, global benefits administration, performance augmentation and more. According to Jackie Parker, VP Client Services, “We truly are able to function as an extension of our clients’ HR departments. When you look at Sapien, it is clear that the world of outsourcing now has a new model, and we are it,” she said.
According to Michael Gallagher, president of the Stevie Awards, “The results of the judging so far illustrate that even in a tough economic environment, organizations can still outperform in customer service and sales.” More than 500 entries were received for the 3rd Annual Awards.
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About Sapien, LLC
Founded in 2005, Sapien LLC is one of the most progressive, competitive and innovative providers of on-demand HRMS and HCM software resources, and of Human Resources Augmentation™ (HRA) services, and is emerging as the leader in the global evolution of HR solutions. Built on the SaaS platform, Sapien combines comprehensive HR management and planning functionality with the latest Internet and workflow technologies to help transform the way companies manage their HR functions. Sapien services a worldwide client base from its headquarters in Morristown, NJ. More information is available at www.sapiensoftware.com
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About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
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"our ambition at Philips is to use our global talent pool for the benefit of the business as a whole rather than keeping very talented people at divisional level."
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Project Manager of the Philips Talent Track Team
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